The above Casino or Sportsbook is Licensed by the Offshore Finance Authority of The State of Anjouan, under The Computer Gaming Licensing Act 007 of 2005.
Compliance and Supervision carried out in conjunction with Anjoun Licensing Services Inc.
The Anjouan Internet Gaming License does not extend to the following territories for the provision of internet gaming services, Australia, Austria, Comoros, France, Germany, Netherlands, Spain, United Kingdom, USA, all FATF Blacklisted countries, Sanctioned countries and/or any other jurisdictions deemed excluded by the Anjouan Offshore Financial Authority.
Any players playing on Internet Gaming Sites Licensed on the autonomous island of Anjouan from these excluded territories do so at their own risk. Disputes, complaints and the like will not be heard, considered or mediated by the Anjouan Gaming Board or Anjouan Offshore Financial Authority.
Gambling with responsibility
Last updated: 27.12.2022 Please read this information carefully for your own benefit.
grand-arena.com is operated by Fortune Peak Limited having its office at Hamchako, Mustamudu, Autonomous Island of Anjouan, Union of Comoros.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fortune Peak Limited.
Service refers to the Website.
Website refers to grand-arena.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Responsible Gambling and Self Exclusion
Gambling means for the majority of our Users, entertainment, fun and excitement. But we also know that for some of our Users gambling has negative side effects. In medical science, pathological gambling has been recognized for many years as a serious condition.
Since our first day we have considered this problem and do our best to help. Under “Responsible Gambling” we understand multiple measures with which a gambling provider can help lower the possibility of negative side effects appearing. In case they already appear, we also try to take active steps against them.
The most important instruments against negative side effects from gambling are knowledge and education about the risks of gambling, to support our Users’ self-control and make sure they do not suffer from negative side effects.
Information and contact
Our Support will help you via email at all times without any additional costs for you:
email: support@grand-arena.com
Our Support will not give out any information about You without Your consent to anyone else.
In addition, you can take a self-test to check whether you already have a gambling addiction at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
You can also find additional information about gambling addiction at: https://www.begambleaware.org/safer-gambling/
Helpful hints for responsible gambling at grand-arena.com
We recommend you think about the following hints before gambling in order to ensure gambling stays fun for You and without any negative side effects:
- Set yourself a deposit limit. Before you start gambling, think about how much you can afford to gamble with according to your financial situation. Play with amounts that are for fun and entertainment.
- Do not try to win back losses at every cost. Try not to take huge risks to win back what you lost before. Play for entertainment and not to earn money.
- Set yourself a time limit. Do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be your only hobby.
- Play smart. It is better not to play when you are extremely stressed, depressed, or under too much pressure. Also do not play when you are under the influence of medications, drugs, or alcohol.
- Take breaks. You should take breaks when you notice that you get tired or can’t concentrate anymore.
- Only one account. To make it easier to have an overview of how much time and money you spend on gambling, it is highly advised not to create more than one account per person.
Minor Protection
To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data safe from any minors near You.
We recommend using filtering software to prevent minors, especially children, from accessing any internet content that is not healthy for them.
For parents, we can recommend a list of internet filters to support them in keeping children away from content not intended for them:
https://famisafe.wondershare.com/internet-filter/best-internet-filters.html
Self-Exclusion:
In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you in staying away from anything that does nothing good for you. “Self-Exclusion” means that You exclude yourself, by Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They will explain all future steps and what is needed from you.
email: support@grand-arena.com
Please keep in mind that Self-Exclusion is permanent for the set time span and will not be undone for your own protection.
During Self-Exclusion you are not allowed to create a new account, and every attempt to create a new account during Self-Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.
