Privacy Policy

The text of this Policy is available to Users on the Internet directly on the Website.

Use of the Website constitutes the User’s unconditional consent to this Policy and the specified terms of information processing.

1. Information Collected by the Website

1.1. The Website collects, accesses, and uses personal data of the User, as well as technical and other information related to the User, for the purposes defined in this Policy.

1.2. Technical information means data that is automatically transmitted to the Company during the use of the Website through the software installed on the User’s device. Technical information is not considered personal data. The Website uses cookies and similar technologies that allow identifying the User’s device. Cookies are text files accessible to the Website for processing information about the activity of the User’s device. The User may disable the use of cookies in the browser settings.

1.3. Personal data of the User refers to the information that the User provides to the Company via the Website and during subsequent interactions with the Company, including:

1.3.1. last name, first name, and middle name;

1.3.2. date of birth;

1.3.3. email address;

1.3.4. country and city of residence;

1.3.5. mobile phone number;

1.3.6. the User’s e-wallet number in payment systems;

1.3.7. when withdrawing funds – documents confirming the Player’s identity and the User’s e-wallet number in payment systems.

1.4. The Company processes the User’s personal data, technical, and other information for the entire duration of the agreement concluded with the User, and in the absence of such an agreement – for 5 (five) years from the date of providing this information.

1.5. The Website is not a publicly available source of personal data. However, if the User performs certain actions, their personal data may become available to an indefinite number of persons, to which the User hereby consents.

2. Purposes of Using the Information Provided by the User

2.1. The information provided by the User is used by the Company exclusively for the following purposes:

2.1.1. concluding and executing an agreement between the Company and the User;

2.1.2. providing technical support to the User;

2.1.3. handling inquiries and complaints from the User;

2.1.4. sending advertising and/or informational materials to the User;

2.1.5. improving and upgrading the Website;

2.1.6. preventing money laundering.

3. Methods of Processing

3.1. Processing of the User’s personal data means recording, systematizing, accumulating, storing, updating (modifying), retrieving, using, transferring (distributing, providing, accessing), anonymizing, blocking, deleting, and destroying the User’s personal data that does not fall under special categories for which written consent is required under the applicable legislation of the Russian Federation.

3.2. The User consents to the Company’s processing of personal data provided when filling out any form on the Website and during further interaction with the Website, including the transfer of such personal data to third parties for the fulfillment of the agreement between the Company and the User, even when such transfer is carried out to other countries (cross-border transfer).

3.3. Processing of the User’s personal data is carried out by the Company using databases located within the territory of the Russian Federation.

4. Measures Taken to Protect the Information Provided by the User and the Company’s Guarantees

4.1. The Company takes necessary and sufficient legal, organizational, and technical measures to protect the information provided by Users from unlawful or accidental access, destruction, modification, blocking, copying, dissemination, as well as other unlawful actions by third parties. These measures include restricting access to such information by other Users, the Company, its employees and partners, and third parties (except when the Company provides information required to fulfill its obligations to the User or as required by Russian law), and imposing sanctions on such persons for violating the Policy rules regarding this data.

4.2. The Company guarantees that the information provided by Users will not be combined with statistical data, provided to third parties, or disclosed except in cases stipulated by this Policy.

5. Company Rights

5.1. The Company has the right to conduct statistical and other research based on anonymized information provided by the User. The Company may grant access to such research to third parties for advertising targeting purposes. The User may independently (if technically possible on the User’s device or software) prohibit the device or software from transmitting information necessary for advertising targeting through the Website.

5.2. The Company has the right to send the User email and SMS newsletters with promotional and marketing materials, voice and/or SMS messages, and/or other information via email and/or phone number provided during account registration on the Company’s Website or otherwise provided by the Client or their authorized representative, about services, payments, withdrawals, changes in terms of service, Company activities, promotions conducted by or with the participation of the Company, sent by the Company or on its behalf by third parties.

5.3. The Company has the right to provide information about Users to third parties to detect and prevent fraudulent activities, resolve technical issues or security problems, as well as in other cases stipulated by the legislation of the Russian Federation.

5.4. The Company has the right to provide access to User information to third parties if such transfer is necessary for the execution of the agreement concluded between the Company and the User.

5.5. In case the User withdraws consent to the processing of personal data, the Company has the right to restrict the User’s access to some or all of the Website’s functions.

6. User Rights

6.1. The User may at any time withdraw consent to the processing of personal data by sending the Company a corresponding written notice to the Company’s email address – admin@bongoybet.com – or via the online chat on the Company’s Website. The User understands that the Company may continue processing such information in cases permitted by applicable law.

7. New Versions

7.1. The Company reserves the right to make changes to this Policy. The User is responsible for reviewing the text of the Policy each time they access the Website.

7.2. The new version of the Policy comes into effect 5 calendar days after its publication. Continued use of the Website after the new version comes into effect constitutes the User’s acceptance of the Policy and its terms.

7.3. The User must not use the Website if they do not agree with the terms of this Policy.

8. Resolution of Contradictions

8.1. In the event that an agreement between the Company and the User contains provisions on the use of personal information and/or personal data of the User, the provisions of the Policy and such agreement shall apply to the extent they do not contradict each other.

9. Use of Cookies

9.1. We may collect data about your use of the Internet through cookies. Cookies help us improve the Website and make your experience more pleasant. Cookies enable us to recognize you as a registered participant of the Website and store various account information to avoid repeated data entry whenever possible.

9.2. You have the right to refuse the storage of cookies by selecting the corresponding option in your browser settings. However, doing so may result in limited functionality and partial loss of access to certain features of our Website.

9.3. We reserve the right to use cookies unless you configure your browser to reject them.

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